After suffering two major service outages in the U.K., Telefónica UK Ltd. ‘s O2 said it will remove the central user database supplied by Ericsson that took its network down on both occasions. The rip-and-replace project will cost the operator £10 million (US$16 million), which is in addition to the £1.5 million ($2.4 million) that O2 claims it spends on its network each day. In a statement issued on Wednesday, O2 COO Derek McManus said: “We are removing the Central User Database provided by one of our suppliers, which has suffered two different faults in the last few months. We are not prepared to risk this happening to our customers for a third time and are implementing a proven alternative solution.”
An O2 spokesman said the operator had not yet decided which vendor or product would replace the Ericsson database.
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