LTE Service Assurance is essential today. LTE (Long Term Evolution) is the new standard for 4G wireless networks worldwide. LTE is a dramatic leap forward in terms of high speeds and low latency, enabling high quality video streaming, multi-player online action games and lightening fast file downloads. To meet LTE subscribers’ expectations for the highest quality of experience and ultra-high bandwidth, service assurance solutions need to monitor subscribers’ QoE and provide powerful troubleshooting tools to resolve issues rapidly
The complexity of 4G service delivery in LTE networks, together with rising user expectations of service quality, present a challenge to service providers. Customers’ expectation of a seamless user experience, in addition to their requirement of a high standard of customer care, underline the need for powerful monitoring and troubleshooting tools.
In addition, LTE’s high speeds present new LTE monitoring challenges to the service provider.
Operators deploying and operating LTE networks need powerful monitoring tools to manage services.
Operators need to monitor each and every subscriber session to immediately detect any decrease in Quality of Experience.
New network architecture with several interfaces and diverse protocols requires powerful troubleshooting tools.
Engineers must understand and rectify problems arising from network congestion, inadequate radio resources, mobility and data network abuse .
Operators need to proactively monitor SLAs and react quickly to rectify problems that degrade service quality.
This leads to an overlay of new capability to be delivered for existing Telecom operators to manage LTE infrastructure.